Service Center FAQ

Why should I service my vehicle at a Chevrolet dealership?

Servicing your vehicle at a Chevrolet dealership ensures your car, truck, or SUV is cared for by factory‑trained technicians who know Chevrolet vehicles inside and out. Dealership service centers use GM‑approved parts, advanced diagnostic tools, and follow manufacturer‑recommended maintenance guidelines to help protect performance, safety, and warranty coverage.

How do I schedule Chevrolet service?

Scheduling service is easy and convenient. You can:

• Schedule online through our website here
• Call our Service Department directly
• Use the MyChevrolet® mobile app

Online scheduling allows you to select your preferred date, time, and requested service ahead of your visit.

Do I need an appointment for service?

Appointments are recommended to ensure the fastest service and reduce wait times. While some basic services may be available for walk‑ins, scheduling ahead allows our technicians to prepare for your visit and serve you more efficiently.

How often should I get an oil change?

Most Chevrolet vehicles require oil changes every 5,000-7,500 miles when using Dexos®‑approved synthetic oil. Your vehicle's Oil Life Monitoring System also provides real‑time service reminders based on driving habits and conditions.

How do I know if my vehicle needs new brakes or tires?

Warning signs may include unusual noises, vibrations, longer stopping distance, or warning lights. During service visits, our technicians perform inspections and will recommend service only when needed to help keep you safe on the road.